Reputation Management, what exactly is this?
At Honest London, we offer celebrity reputation management memberships, including social media, consultation, strategy, event creation, and crisis PR management. Essentially a 360 of digital offerings all in one place.
We’ll probably suggest catching up in our office or a private members club to discuss your past experiences, how you have previously been advised, your current reputation management situation, areas that need to be worked on and what you’d like from Honest London.
We’ll never be afraid to disagree and suggest alternative ideas that will benefit your reputation and build your brand.
It’s challenging at times to see what is and isn’t working for your image. But, sometimes, an experienced outsider is just what you need to point out that a campaign/interview/plan is a terrible idea before your fanbase does across social media.
We have over ten years of experience with various celebrity work such as consulting, bookings, PR, social media, digital marketing and OOH marketing.
We have over 15 years of experience working with a vast range of b2b and b2c brands, and this means we have 360 knowledge of PR/social media/crisis management.
We have been client and agency side, and we know what’s horrible about agencies and what’s great. We’ve used our past experiences to create Honest and, in our opinion, provide the best possible experience for our clients.
We’ll never promote that you’re a client of ours. Any promotion you may see from a famous client is entirely down to their kindness. Your privacy is more important than us gaining a free shout out.
What about social media?
Suppose you're looking for total social media management. In that case, we won't just post a random photo of you with a nonsense caption or encourage you to promote naff teeth whitening strips so we can enjoy a 20% commission. Instead, we want to produce engaging content that shines you in the best light, showing off your humour/passion projects/upcoming work etc.
We focus on how you write and essentially replicate your true self on your social media platforms, and we provide a growth plan upfront with the ability to change it at the drop of a hat. In addition, we can confidently write in UK and USA English.
The last thing you want is for your fans to notice that an agency might be running your accounts pretending to be you. If poorly done, they will spot it immediately and lose trust in your social media, which will destroy CTR, engagement and following. If you want someone to take complete control of your social media accounts, the agency must get it spot on, and we are confident that we do.
We keep ourselves up to date with the politically correct language and tone that you should be using on sensitive topics. Staying up to date removes the risk of bad press/angry fans.
We're savvy with what's happening in the world, such as international news/politics. This means if you wanted to post something political, for example. We can draft up a few pieces of sensitively phrased copy.
Suppose you're not liking the idea of an agency taking complete control of your social media account. In that case, we can be here to check over your posts before they go live, a second educated eye to make sure nothing can anger/offend your audience.
With social media included in the membership, we can temporarily take over if you go on vacation or want a digital break.
Great reputation management can make your 15 minutes turn into a lifetime of success.
Is Celebrity Reputation Management right for me?
If you’re a micro-influencer (1,000 to 100,000 followers) or trying to become famous, we’re probably not the best option for you. We develop and restructure established celebrity/public figure profiles and do not offer a service to help you become famous. However, here’s a link that can help you. Just kidding, but you get the point. We know how to grow social media channels, but we do not claim to turn people into celebrities.
In summary: If your crisis wouldn’t make the tabloids/Twitter trending, we’re probably not the right people for you.
A detailed, regularly updated strategy
Day-to-day consultancy
Event Creation
How our pricing works, it’s simple.
The longer we work together, the lower it will cost. We believe in long term collaborations, and it provides more time to create stronger relationships, allowing us to generate better results. We can strategise, produce and execute in-depth plans providing you with the best possible growth/image/engagement results.
Feel free to reach out for a casual conversation and discover if we can help you build, grow and improve your reputation.
NDA protected testimonials
Selected testimonials can be shared once we have had a chit chat.
Click me for testimonials!
"I probably had one of the most global and reported cancellations for an online personality.
Honest London was comforting, a friend I desperately needed and worked with me to fix it the best we possibly could.
They were honest from the start by saying this is the most challenging crisis they've dealt with and didn't promise anything. I appreciated this because other PR firms said easy fix.
I've made lifelong friends, and HL improved my digital stats HUGELY. :')”
— Crisis Management Client
"The best agency I have personally dealt with, my verified Instagram with 2 million followers was deleted after I broke rules and I have no idea how but Honest London got it back within 10 days.
They are the nicest people, they check all my posts before going live so I don't get cancelled/deleted. They have a really good sense of humor and just speak normally to you."
—- Current Client
“First team I trust to have full control of my social media channels, really good help, work and results.”
—- Current Client
“Lauren’s mind and brains can save your career. All that needs to be said.”
—- Current Client
“I have worked with Honest London and Lauren for 4 years, I have my full trust in her. The set up is perfect for me, we iMessage and I can ask Lauren for guidance and opinions on decisions about my career, social media and overall appearance to public.
Instead of an agency feel, it's like texting a friend who gives very, very good advice and so quick to point out potential problems. I've definitely been saved from sticky situations. We created a website for a campaign my other team came up with and Honest London worked on extras like the PR, SEO, Google Ads, Social Ads to further push the campaign which was included in my package!”
-Current Client
“I work with Founder Lauren and she helps me from receiving outfits for events, amazing sponsorship deals and social media help. We shared personal cell numbers and I can text her at any given time for help/opinions.
The most valuable part of this partnership is Lauren’s opinion on a variety of situations. She judges and can predict my audience reaction well which has stopped me making MANY faux pas. It’s like a comfort blanket when situations arise and I have no idea how to approach publicly, I know I can text Lauren "HELP ME” and she will always come up with amazing ideas. What started professional is now a true friendship.”
-Current Client
“Cannot thank Honest London enough for helping me through a really difficult period, I was receiving hate online for a past mistake and I spoke with Lauren who was not at all judgemental and just said “Not ideal, let’s find a solution together”. I immediately felt comforted and knew I could trust her compared to other places I spoke with.
I’m in the US and we worked together and produced a statement until 3am Lauren’s time, she understood the importance and severity of the situation. Within 24 hours of first speaking with her after recommendation, we had put together a statement which I never would have been able to come up with myself and it received high amounts of praise.
We originally agreed a 3 month contract and Lauren after one month cancelled it with the successful results and recommended the texting service instead.
It really made me see that Honest London just want to help you and not get as much as money as possible.”
—- Past Client (Now using the texting service)
“I couldn’t say what the service is called because it doesn’t really exist anywhere else from my own experiences. I have a found a service where I’ve gained amazing advice, support and a shoulder to cry on all in one when in the middle of a media storm. I was recommended to speak with Lauren when I had an emergency which went very public and Lauren took over everything, booked me a spa day and told me to switch off from the internet.
She dealt with the PR/online activities plus found time to regularly check up on me. I felt so relieved that I have this service I trust and I couldn’t imagine using anyone else.”
-Past Client (Now using the texting service)
“I worked with Honest London when I was in the UK. I was completely sold by the fact they keep things under wraps (they really do). When we met, it was like having coffee (and pizza) with an old pal. They are true to brand name and were very critically truthful about my online presence and reputation and how I’m perceived. My numbers across the board drastically improved, especially with the UK which was my request.
Not a bad word to say.”
- Past Client
They are the nicest people, they check all my posts before going live so I don't get cancelled/deleted. They have a really good sense of humor and just speak normally to you."
—- Current Client
“First team I trust to have full control of my social media channels, really good help, work and results.”
—- Current Client
“Lauren’s mind and brains can save your career. All that needs to be said.”
—- Current Client
“I have worked with Honest London and Lauren for 4 years, I have my full trust in her. The set up is perfect for me, we iMessage and I can ask Lauren for guidance and opinions on decisions about my career, social media and overall appearance to public.
Instead of an agency feel, it's like texting a friend who gives very, very good advice and so quick to point out potential problems. I've definitely been saved from sticky situations. We created a website for a campaign my other team came up with and Honest London worked on extras like the PR, SEO, Google Ads, Social Ads to further push the campaign which was included in my package!”
-Current Client
“I work with Founder Lauren and she helps me from receiving outfits for events, amazing sponsorship deals and social media help. We shared personal cell numbers and I can text her at any given time for help/opinions.
The most valuable part of this partnership is Lauren’s opinion on a variety of situations. She judges and can predict my audience reaction well which has stopped me making MANY faux pas. It’s like a comfort blanket when situations arise and I have no idea how to approach publicly, I know I can text Lauren "HELP ME” and she will always come up with amazing ideas. What started professional is now a true friendship.”
-Current Client
“Cannot thank Honest London enough for helping me through a really difficult period, I was receiving hate online for a past mistake and I spoke with Lauren who was not at all judgemental and just said “Not ideal, let’s find a solution together”. I immediately felt comforted and knew I could trust her compared to other places I spoke with. I’m in the US and we worked together and produced a statement until 3am Lauren’s time, she understood the importance and severity of the situation. Within 24 hours of first speaking with her after recommendation, we had put together a statement which I never would have been able to come up with myself and it received high amounts of praise.
We originally agreed a 3 month contract and Lauren after one month cancelled it with the successful results and recommended the texting service instead.
It really made me see that Honest London just want to help you and not get as much as money as possible.”
—- Past Client (Now using the texting service)
“I couldn’t say what the service is called because it doesn’t really exist anywhere else from my own experiences. I have a found a service where I’ve gained amazing advice, support and a shoulder to cry on all in one when in the middle of a media storm. I was recommended to speak with Lauren when I had an emergency which went very public and Lauren took over everything, booked me a spa day and told me to switch off from the internet.
She dealt with the PR/online activities plus found time to regularly check up on me. I felt so relieved that I have this service I trust and I couldn’t imagine using anyone else.”
-Past Client (Now using the texting service)
“I worked with Honest London when I was in the UK. I was completely sold by the fact they keep things under wraps (they really do). When we met, it was like having coffee (and pizza) with an old pal. They are true to brand name and were very critically truthful about my online presence and reputation and how I’m perceived. My numbers across the board drastically improved, especially with the UK which was my request.
Not a bad word to say.”
- Past Client